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Privacy Policy
At 'Toolbelt for Life', we are committed to safeguarding your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect your data when you engage with our coaching services or visit our website.
Information We Collect
Contact Information
Names, email addresses, and phone numbers provided through enquiry forms, sign-ups, or direct communication.
Coaching Data
Personal details, goals, and circumstances shared during coaching intake processes or sessions to facilitate effective coaching.
Technical Data
Information automatically collected when you visit our website, including IP addresses, browser type, cookies, and usage statistics.
How We Use Your Information
Service Delivery
To provide, personalise and manage your coaching experience, including scheduling sessions and tracking progress.
Communication
To send relevant updates, administrative information, and respond to your enquiries.
Compliance
To maintain records for legal, accounting, and regulatory requirements as mandated by UK law.
Improvement
To enhance our website functionality and refine our coaching services based on client feedback.
Storing and Protecting Data
Security Measures
All client data is stored on encrypted drives with robust password protection and regular security updates.
Limited Access
Only authorised personnel directly involved in your coaching journey can access your information.
Retention Period
Your data is kept only as long as necessary for coaching purposes or to comply with UK tax and legal requirements.
Secure Deletion
When no longer needed, your information is permanently deleted using secure data removal methods.
Sharing Your Information
Confidentiality First
We maintain strict confidentiality and do not share your information with third parties.
Secure Services
We may use vetted cloud services for secure data management and storage.
Professional Referrals
We only refer you to other professionals with your explicit consent.
Your trust is paramount to our coaching relationship. Any data sharing is conducted in accordance with UK data protection laws and only when absolutely necessary.
Cookie Policy
1
What Are Cookies?
Small text files stored on your device that help our website function effectively and gather anonymous usage data.
2
How We Use Them
To analyse website traffic, remember your preferences, and improve your browsing experience.
3
Your Control
You can manage cookie preferences through our banner or your browser settings, including blocking or deleting cookies.
Our website uses cookies in compliance with UK privacy regulations. You'll be notified about cookie use upon your first visit and can adjust your preferences at any time.
Your Rights
Access and Transparency
You have the right to request copies of your personal data we hold and information about how we process it.
Correction and Deletion
You can ask us to correct inaccurate information or delete your data when there's no good reason for us to keep it.
Objection and Restriction
You can object to certain types of processing or request that we temporarily restrict processing in certain circumstances.
Complaints
If you're concerned about how we handle your data, you can contact us directly or lodge a complaint with the Information Commissioner's Office (ICO).
This privacy policy was last updated in June 2025. We review our policies regularly and will notify clients of any significant changes. For urgent privacy concerns, please contact us directly.
Get in touch
Phone
+44 (0) 7703443248
Email
charlotte@toolbeltforlife.com
© 2025 Toolbelt For Life. Trading name of Lor Aweni Ltd. All Rights Reserved